telephone and broadband engineer London UK telephone extensions broadband repairs WI-FI signal boost http://www.scconnect.org.uk

 

Welcome to SC Connect Ltd

 

 

 

     Mobile: 07547 920 645             Office: 0800 860 6767 

 

Email: SCconnect786@gmail.com

 

 

At SC connect we understand that the last thing you want to worry about when looking for an engineer is being overcharged. That is why we offer a competitive and fair pricing structure for all the work that we carry out.

We will always be upfront about pricing of materials and labour, so you always know what to expect. In the event that we do come across anything unexpected, we will always talk to you first before carrying out any extra work.

 

 

  • Fixed rates
  • Most quotes are between £69 and £110 
  • More than 50% cheaper then your service provider
  • No VAT
  • Nothing paid upfront
  • No middle men
  • Emergency call out
  • No hidden charges
  • Free advice
  • Parts included
  • Genuine and original parts used for any service provider
  • Cash, Bacs, Cheques and card payments accepted
  • All payments must be made on the day unless authorization is given

 

telephone and broadband engineers london

Any cancellations must be made at least 24 hours before your booking time.

If you do not cancel and the engineer arrives at your home or business then a call out charge of £40 will apply

Some Common Types of Phone / Broadband Line Faults

Symptoms

Possible causes


Open circuit / Dis fault
Complete silence on the telephone handset when you pick it up, broadband may still work
Damaged wires, faulty or damaged telephone socket, faulty telephone line supply equipment at the exchange. Damaged customer owned wiring or equipment.

Short circuit / Loop fault
Complete silence on the telephone handset when you pick it up, broadband may still work.
Wires touching, faulty or damaged telephone socket, faulty telephone supply equipment at the exchange. Damaged customer owned wiring or equipment.

Battery contact fault
Noisy line, hum, buzzing or crackle sound on the line
contact with an additional voltage source, such as another line circuit often caused by water acting as a conductor where wires have become poorly insulated. Damaged customer owned wiring or equipment.

Earth contact contact
Noisy line, hum, buzzing or crackle sound on the line
the line is being earthed somewhere along its rout from the exchange to your property. Wear & tear of cable insulation, damage to cable allowing contact of earth. Damaged customer owned wiring or equipment.

High resistance fault
Noisy line, hum, buzzing or crackle sound on the line
The effects of poor contact at a joint, this could be due to corrosion in unprotected joints. This is often within the supplier network. One example of this would be a badly soldered or incorrectly inserted Main Distribution Frame joint at the exchange. Can lean to various types’ loss such as insertion loss, unbalanced signal transmission which generally lead to noticeable errors on both voice & data sides of the circuit. Damaged customer owned wiring or equipment.

Rectified loop fault
Incoming calls ring once then stop, caller will be on the line when the handset is picked up.
Corrosion across the pins in a telephone socket, corrosion across the PCB tracks in the socket, worn insulation in telephone cables especially when routed directly under high foot traffic areas, could also be caused within the provider side of the network.

Split pairs fault
Overhearing or cross talk on the phone. High levels of errors on the broadband.
Mainly due to incorrect re-jointing of external cables within the supplier network.

Load coil fault
Designed to improve voice communications on a line. However dramatically negatively effects broadband services.

Consequences of introducing inductive devices along a cable to improve the low frequency response. Destructive to high frequencies of many broadband services. Generally only used in local loops longer than 5.5Km so should not be present on most broadband enabled circuits.

No authentication fault
You will have no internet access This will often not effect the ability of your router to detect that a physical connection is available.
The username or password in your router device has been reset or changed.

No synchronisation fault
You will have no Internet access, as a result your router will not be able to establish if your physical connect is available.
This is often due to a physical fault on the line or equipment from end to end of your circuit. It can also be caused by incorrect equipment configuration